Local Motors Price
About Surefire Local
Surefire Local is a marketing platform built for small to midsize businesses in a variety of industries. Key features include reputation management, email marketing, lead management, search engine optimization, and live chat. Surefire Local gives businesses the tools they need to optimize Google rankings as well as leverage paid geotargeted advertising. Reputation management tools enable users to emphasize positive reviews and respond to customer feedback. Efficient communication through live chat and text improves customer engagement and loyalty. Nurture potential customers by immediately responding and routing leads with customized or automated responses. Surefire Local stores and manages images and other media to enhance online presence and attract new cus...
Close
Image 1 of 6
Content listing
Find the right Marketing Software for you.
What key features are most important to you in Marketing Software ?
Surefire Local User Reviews
OVERALL RATING
Apply Filters:
Filter reviews by company size:
-
-
-
-
-
-
-
-
-
-
+ Show all
Sort by
Company size: 2-10 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 5
We were nervous to change at first and thought it was 'too good to be true' but decided after talking to several references, we'd give it a shot. [SENSITIVE CONTENT HIDDEN] was great getting us started and listened to what we wanted, made suggestions and edits, and we are very happy with the end product. We were then handed off to our rep, [SENSITIVE CONTENT HIDDEN], who has been incredible from the start. We chat with her weekly and she's very understanding with all of our questions and we feel very comfortable with her.
We like that it's a one-stop shop for marketing with incredible customer support! We can post to multiple platforms, track what people are interested in on our site, listen to leads, and get help from our rep within minutes. Our rep, [SENSITIVE CONTENT HIDDEN], is always making great suggestions, answering our questions or finding out the answers for us, and she makes us feel like we matter to her and to Surefire.
At first we didn't like that we couldn't make direct changes to the website ourselves. On our old platform we could go in and change things pretty easily. We quickly learned that we should allow the 'pros' to do those changes and to be honest, all we have to do is send a request and it's honored in just a short time! We just had to get used to the new system.
Honestly it was because of [SENSITIVE CONTENT HIDDEN] and the references he supplied. We went with our gut and it seemed like the best bang for our bucks.
Once they got our site up and running we initially had a great rep that helped us. He left, and the next rep was barely there for us, didn't return calls, and wasn't proactive. We felt like they just put our site on cruise control and never offered to change what need to change to improve performance and increase leads. We felt like we didn't matter to them.
Response from Surefire Local
Hi Kimberly, thank you so much for your in-depth review! We are so glad that you've had an amazing experience with the Surefire Local Marketing Platform and our support team. Surefire Local is always here for you and your business whenever you need our help.
Company size: 2-10 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
Surefire Local has greatly increased the traffic to our website from one year to the next. The results have been huge and evident.
The platform is very easy to use and navigate. It allows me to easily show and share with my husband/co-owner of our business how all aspects of our social media and website are functioning.
The only thing that I would change is the time it takes to load some sections/pages and the functionality when using Mac browsers (Firefox and Safari).
Response from Surefire Local
Hi Denise, thank you for your review! We appreciate your feedback as we're always looking to improve the Surefire Local Marketing Platform for our clients. I'll be sure to pass it along to our development team!
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
It has been an absolute waste of my time and money. Unfortunately, I seem to be on the must avoid and definitely don't let her log in category right now, so cancelling these recurring charges on my VISA is a whole different battle. They sure are quick to be, right on time each month, but can't return a phone call of do anything for our organization for the past 6 months.
They talk a big sales pitch, called me for 1 call, avoided calling me back for several other sessions they scheduled, and talked about hurrying up to get me on the "platform". I've paid thousands of dollars for nothing! Try getting them to cancel and refund you! That's the nightmare I have right now! Do your homework, and spend your money wisely, by avoiding Surefire Local like the plague.
The least thing I like is the fact I've never seen any of the so-called software, but I'm out thousands of dollars and can't get anyone to call me back.
I was attempting to take care of various websites with our page up, different listings, etc., and consolidate all of these into one, easy to use, across the board management tools, but that never happened at all,
Response from Surefire Local
Hi Janie, we're sorry to hear your experience so far has not lived up to the standards we set for ourselves! Our team would like to reach out directly to you to discuss how we can make things right but we're limited with the available information. Can you please send an email to info@surefirelocal.com with more information so we can address this?
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
It has made my job so much easier. The platform allows me to do most tasks from one site.
The platform is streamlined and user friendly. Information is quick to access and easy to track.
There really is nothing to not like about the software.
Response from Surefire Local
Hi Jase, thank you for leaving such a wonderful review. We are so glad that the Surefire Local Marketing Platform has made your job easier. After all, that's all we want for our customers!
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
The service I receive from our account manager is fast and he does a really good job.
Its potential, The review requests function
It's hard to tell/trust how accurately it works
Response from Surefire Local
Hi Rachel, thank you so much for your honest feedback! We're so happy that you are loving our reviews feature and your account manager. The great thing about the platform is we directly integrate with many tools so the information is the same no matter which dashboard you look at. If you'd like to learn more about it, don't hesitate to reach out!
Company size: 1 employee
Industry: Law Practice
Time used: Less than 6 months
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
My experience with this company was absolutely horrendous. I spent hours on meetings with their reps and each time they apologize for their shortcomings and promise that they would take action to resolve my concerns. Nothing, nada.
Surefire will promised me the world and then provided me with absolutely nothing and is now failed to return any of the money I paid them even when they promised to do so.
Surefire local failed to perform underneath the terms of the contract. They were unable to produce even one blog during the close to six months that I was with them. The social posts that they drafted for me was inaccurate as to legal content and failed to abide by ethical rules under the State Bar of California, even after I told him on several occasions that a particular disclaimer was necessary. They promised to return 50% of my money even though I think they should return all of it when I cancel the contract.
I was using the company that initially develop my website over a decade ago to provide me with content and SEO management. I attended a webinar put on by surefire local and based on what they had stated in the infomercial I decided to give them a try at a cost of $1500 a month.
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5
This is a great one stop shop for all things digital in your business.
This is a great one stop shop for all things digital in your business.
Honestly i can't think of anything that doesn't work well.
Response from Surefire Local
Hi Joe, thank you so much for your positive review! We're so happy to hear that you enjoy using the Surefire Local Marketing Platform. Wishing you continued success!
Source: https://www.softwareadvice.com/marketing/surefire-local-profile/
Tidak ada komentar:
Posting Komentar